Wednesday, March 7, 2012

KRA Pin Application

What is KRA Pin?

NOTE: Please note that this method of applying for KRA PIN using ITMS has been stopped. We are now using ITAX. Click on this link to access the ITAX Tutorial on how to apply for KRA PIN.

This is a question many of us ask ourselves especially when you want to cut a deal and we are asked for our PIN number. The acronym PIN means Personal Identification Number. As the words suggest, it is purposely used for identifying (tracking) individuals and in Kenyan, it is issued by Kenya Revenue Authority through an elaborate online system. This online KRA pin application process has made it very easy for Kenyans to acquire the PIN with a period time of less than 10 minutes (depending on the internet connection speed) and it can be accessed anywhere there is internet connection.

For you to conduct most of business transactions in Kenya, you will be required to have a PIN e.g.
1. For tax payers.
3. When applying for electricity, water connection a host of other activities.


The requirements are:-
(a) Internet connection
(b) A printer

These are the steps you should follow in order to apply and get the KRA PIN.
1. Visit the KRA's website by typing the following in your browser, you can also Google KRA Pin Application and click on the first results or alternatively you can do so by simply clicking on this link:- Click here for a direct link.

At the center of the page that will open, you will notice an area written "KRA Online", below there, click on where it is written "Click Here, To Apply for your PIN and/or Submit Online Returns."

2. After clicking, a new window opens, below the message "Welcome to KRA Online services.
Please enter your 'User Id' and 'password' to access the system services."
click "on new tax payer".

3. On the new tax payer window, which is written "Pin assignment for new tax payer," select whether you are applying pin for Resident, Non-Resident or Company. Then click on validate to continue.

4. A new window opens where you have to fill the following details:- ID Number, Date of Birth of the applicant, District of Birth of applicant, (these fields are mandatory). Then you can also fill Mother's last name and Father's last name, although these two are not mandatory. Then you will have to type the year of birth of the applicant and then click on validate.

5. If the information you have entered is correct, a new window will open with some of your details like Father's and Mother's name already pre-recorded. If you have entered the wrong details or different from those already in KRAs database, you will get the following message,YOUR DATA IS NOT CONSISTENT WITH DATA AT KRA, Please correct it or go to a KRA station. In this case you will be required to determine which data is not in order and input the correct one. There are those IDs that don't have the date of birth, you should use 1st July, then the year you were born. If for any reason you can't go through this stage, you can contact KRA's office or you email them at

6. Now fill in the following details correctly, the ones marked by an asterisk are a must:-

(a) For physical address, fill in your City/town of residence, Street/road, building/location, Area code, Lr No.

(b) For postal address, fill in the Box No and postal code.

(c) For telephone fill in the landline and area code, and mobile.

(d) For Email address, enter your email address and make sure you enter the correct email address because that is where your pin will be sent.

The other information to fill is your Main business activity and lastly the tax payer obligation.

Once you are satisfied the information you have given is correct, tick the check box at the bottom and then submit your form.

After submitting you will get a page with the following message;

Thank you, Dear Customer, Your registration has been successful, Your PIN and password will be sent to the email address provided by you for reconfirmation, as well as security stamp that is also sent, whose content must be enter also next time you log in.

Please change your password the first time that you will connect to KRA.

7. Now you can open another window for your mail and check the details that have been sent to your email account. These are, your Pin, Password, and security stamp.

8. Go back to the KRA's Website and at the top right hand side click on Main menu. Once the main menu opens, input your pin, password (you can copy paste these) and the security stamp (if the security stamp is not clearly visible, you can download it). Then you click on the log in button.

9. In the next window that opens, you must change your password, so input a new Password which should be of 8 characters were 6 of them must be letters and 2 must be numbers. Note down your password in case you forget.

10. Now to print your Pin certificate, click on main menu and under the Registration Application click on the Registration Certificate. Now you can print your Pin certificate.

Remember to check the Frequently Asked Questions and if you have one of your own, just ask down here on the comments section.